CALYMA Limited Warranty Policy

This Limited Warranty provides you with specific legal rights, and you may also have other rights which vary by jurisdiction.

1. Warranty Coverage

CALYMA warrants that its products, purchased directly from https://www.shop-calyma.com (the "Site"), will be free from defects in materials and workmanship under normal use during the warranty period.

2. Warranty Period

The warranty period begins on the date of purchase and lasts for one (1) year. This period is not extended if we repair or replace the product.

3. Who May Use This Warranty

This warranty is extended only to the original purchaser of the product from the Site and is non-transferable. It does not cover products purchased through unauthorized retailers or third-party entities.

4. What Does This Warranty Not Cover

This warranty does not cover damages resulting from:

  • Transportation or shipping
  • Storage
  • Improper use
  • Failure to follow product instructions or perform preventive maintenance
  • Modifications or unauthorized repairs
  • Combination with products not provided or authorized by CALYMA
  • Normal wear and tear
  • External causes such as accidents, abuse, or events beyond our control

5. Remedies Under This Warranty

If a defect arises during the warranty period, CALYMA will, at its sole discretion:

  • Repair the defective product at no charge
  • Replace the defective product with a new or refurbished product
  • Refund the original purchase price

CALYMA may cover shipping and handling fees for the return of repaired or replacement products at its discretion.

6. How to Obtain Warranty Service

To request warranty service, contact our Customer Service Department at help@shop-calyma.com within the warranty period. You may be required to perform troubleshooting steps as directed by our support team. If service is necessary, instructions will be provided for shipping the product to our service center.

7. Limitation of Liability

The remedies described above are your sole and exclusive remedies and constitute CALYMA's entire obligation and liability for any breach of this limited warranty. CALYMA's liability shall not exceed the actual amount paid by you for the defective product. Under no circumstances will CALYMA be liable for any consequential, incidental, special, or punitive damages or losses, whether direct or indirect.

8. Changes to This Warranty

CALYMA reserves the right to modify the terms of this limited warranty at its discretion, but any changes will not be retroactive and will not affect products purchased prior to the date of change.

For any questions regarding this warranty, please contact us at help@shop-calyma.com.